Refund policy

Return & Refund Policy

All Sales Are Final

All products sold on this website are final sale. We do not offer refunds, returns, or exchanges once an order has been completed, shipped, or delivered.

Many items are custom-made, made-to-order, or produced in limited quantities, and therefore refunds or returns are not accepted under any circumstances, including but not limited to:

  • Change of mind

  • Incorrect item selection

  • Personal preference

  • Color or cosmetic expectations

Please review all product descriptions, photos, and policies carefully before placing an order.

Replacements (Limited & Case-by-Case)

In limited situations, a replacement may be offered at the sole discretion of the seller. To be considered, all of the following conditions must be met:

  • The issue is reported within 48 hours of delivery or pickup

  • Clear photos and a detailed description of the issue are provided

  • The issue is determined to be a manufacturing defect or damage caused during production

Approval of a replacement is not guaranteed and is evaluated on a case-by-case basis.

Exclusions

Replacements will not be provided for:

  • Cosmetic variations, color differences, or minor imperfections

  • Visible layer lines, surface texture, seams, or other normal characteristics of 3D-printed items

  • Damage caused by misuse, neglect, improper handling, or modification

  • Exposure to heat, water, sunlight, chemicals, or outdoor conditions (unless explicitly stated as outdoor-safe)

  • Normal wear and tear

  • Items damaged after delivery or pickup

Shipping Issues

We are not responsible for delays, loss, or damage caused by third-party shipping carriers. Shipping fees are non-refundable.

Acceptance

By placing an order, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy in full.